Shipping & Delivery Policy
Shipping & Delivery Policy
Thank you for shopping with Himaro Global. Please read our Shipping & Delivery Policy carefully.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
Estimated delivery time is usually 3–7 business days, depending on your location and courier availability. Remote locations may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment. Promotional offers with free shipping may be available from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) to monitor your shipment status.
5. Delivery Delays
Delivery may be delayed due to weather conditions, courier issues, public holidays, natural disasters, or other unforeseen circumstances. We appreciate your patience in such situations.
6. Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. Himaro Global is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
7. Damaged or Lost Shipments
If your package arrives damaged or is lost during transit, please contact our customer support as soon as possible. We will work with the courier partner to resolve the issue promptly.
8. Contact Us
If you have any questions regarding our Shipping & Delivery Policy, please contact us through the official Himaro Global website.